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1102 S. State Street Suite 5
San Jacinto, CA 92583
How to use the Family Portal
When you go to CharlotGym.com there is a tab towards the top of the page that says “Family Portal”
1. Click on “FAMILY PORTAL”
2. Enter email address as your login ID. (Use the same e-mail you put on your enrollment form when you signed up.)
3. Select the “I DON’T KNOW MY PASSWORD” link
4. You will be sent an email with a temporary password to utilize online registration and information. We encourage you to change your temporary password to a personal password after your initial login.
If you ever need help with your account or logging in to the Customer Portal, please call the Front Desk at (951) 487-1200.